Skills & Strategies in Communication

With 24-hour news and social media, corporate mistakes are easily and quickly highlighted to the extent that any little shortfall of customer service or internal problem can go viral and damage the reputation of a company, organisation, or church. This is the reason why everyone occupying a leadership position in a company, organisation, or a church needs to have at least, some basic training and skills in communication, public speaking, and public relations to enable them deal appropriately and effectively with their publics.